Because Sean is useless with the computer and his mobile is still one of the original wind up ones I wrote down the instruction how pupils could access their licence details via our website. He complained this week the website wasn't working.
I got the pupils details and checked but could only get a message saying contact the DVLA. Incidentally they're on strike until Wednesday 3rd Sept. 
 Had another new pupil due to start next week give me their details today so I could check, yet again no record of that licence at the DVLA and to contact them.
I'm an expert at making say the number 21 into 12, but checked and rechecked. That's two new licences this week that aren't correct for whatever reason.
Anyone else having this problem?