Be aware if you're looking to renew your instructor licence...............

I need to renew mine at the end of August, applied early July on line for CRB check. Waited a week for the email to arrive which was suppose to take a couple of days. 
Did it again, still nothing, yesterday I telephoned, guess what? I don't exist, never heard of me nor have the received the emails I've sent.
However, after giving them my email address, the forms arrived within an hour. Had to do it this way as if the sent them by post it would take a week for them to arrive.
Guess what arrived in the post this morning? Yes the forms that would take a week arrived within 24 hours.
The forms say it will take 'several' weeks to complete my CRB check, I can only hope that several, in this case means within four before my instructor licence expires.